Now new in our app! Simply select, click and you're done. Simply add Carrier Billing a new payment method in your account settings and safe €5 cashback. The amount for a rental or a tariff booking will be offset against your next mobile phone bill. Please note that it can take up to 48 hours before the cashback is visible in your customer account. Have fun cycling! Conditions for participation: As a mobile phone customer with a Telekom, o2 or Vodafone fixed-term contract, y...
The lockdown continues, but spring is finally here. ☀ Whether it's cycling to work, a tour with your boyfriend or girlfriend or a quick trip to the supermarket, use our nextbikes to cover your daily distances by bike. The good thing about it is that you can easily keep the social distance on our bikes, strengthen your immune system and are fast and climate-neutral on the road.
Are you one of the intrepid ones who continue to ride our bikes despite the masses of snow? Chapeau! But please ride carefully and check the bikes before you get on it. The lock may be frozen due to the weather conditions, so even the best service won't help. We're looking forward to hearing your #Flockdown stories.
Help us to improve our communication and leave your email address in your customer account. This way we can reach you easily at any time, without having to ring you out of an important meeting or wait for the mail. Don't worry, you will only receive emails from us if we need to reach you because of a problem. Have you subscribed to our newsletter yet? Keep yourself informed about nextbike, current campains and interesting news from the world of cycling. After you have completed your email ad...
Subscribers to Deezer now enjoy free minutes with nextbike Germany-wide. With the Deezer advantage, you can rent bikes for 30 minutes free of charge twice a day in more than 50 cities*. The cooperation runs until 30 June 2021 and applies to all users of a paid Deezer service (Premium, HiFi, Family, Student). *The concession is valid in the following cities: Augsburg, Baden-Baden, Berlin, Bonn, Dresden, Düsseldorf, Erfurt, Frankfurt a.M., Freiburg, Gießen, Hannover, Karlsruhe, Kassel, Köln, La...
The Bergische e-Bike is here! As the very first e-bike sharing system it connects communities of a complete district - the Rheinisch-Bergische Land - with each other. The rental stations at the railway stations in Rösrath and Leichlingen were opened yesterday. In the next few weeks, stations in Bergisch Gladbach, Burscheid, Kürten, Odenthal, Overath and Wermelskirchen will follow.After we, together with RVK, made the Rhine-Sieg district on the left bank of the Rhine and the community of Weilersw...
For the next half year the value added tax is reduced by 3%. A good idea, but it involves a lot of technical and bureaucratic effort. We give you all a voucher for a 30-minute free ride instead of passing on pennies to you. Simply redeem the code 445344 in your customer account. The voucher will automatically be activated the next time you rent a bike. The voucher will also be added to existing free minutes.The voucher is valid until 31.12.2020 in all German cities except Usedom, Munich, Bre...
Subscribe now for our newsletter and receive 50% off the monthly rate in our next mailing. We will also provide you with fresh Nextbike news.How it works: Open your account settings via app Go to your profile Add your e-mail address and activate the newsletter hook at the bottom of the page Confirm the registration by clicking on the verification link in your e-mail inbox Done!
We have good news for those who use not only the Bonner nextbikes but also the RVK e-bikes in the area for commuting: In Bonn there are now 3 RVK e-bike stations where you can rent and return the e-bikes. They are located on Poppelsdorfer Allee (corner of Quantiusstraße), at the Bad Godesberg train station and at the Mehlem train station. Please note that it is not permitted to return the RVK e-bikes elsewhere in Bonn.
If Bielefeld exists, then from now on only with us! Since last weekend you can also rent our bikes there under the local name flowBie Siggi. Get all information about the system on nextbike.de/bielefeld.
We have improved our feedback function in the nextbike app! Now it's even easier to report defective bikes or problems with your rental. Just select the broken bike component or one of your rentals and provide additional details if necessary. You can access the support options via the corresponding menu item or by clicking on one of your rentals.
Subscribe to our newsletter and never miss any promotions, system news or personal cycling statistics. Enter your e-mail address in your customer account and register for the newsletter via Account settings -> Profile.
You want to rent a bike, the frame lock does not open and reopening via the app does not help either? Don't panic. Our system detects that the lock is still closed and automatically cancels the rental after three minutes. No charges apply.Check this in your app afterwards.
At this point we would like to express our sincere thanks to our service teams. In all German cities they are still on the road for you every day to maintain a public environmentally friendly basic mobility. In addition to regular maintenance, they are currently paying special attention to cleaning contact-intensive bike parts such as handlebars or saddle clamps.Although the risk of infection via surfaces is considered relatively low, we'd ask you to follow the well-known hygiene recommendatio...
For the time being our rental service runs on a regular basis in all German cities. Current information about the state of affairs can be found here in the news section.Stay healthy and all the best!
You love singing while cycling and need new input? Get the nextbike playlist on Spotify or Deezer. We collected some songs for you that address our most favourite means of transport. So check it out!
You want to know if charges have already been beditted or refunds have already been made or you want to download your invoices? Log in to your customer account via www.nextbike.de. Under ->Account status you can see all transactions at a glance.
You have received 20 € fee for an improper return outside the flexzone or away from stations? Not everything is lost yet and you can still avert the fee. What do you have to do?Go back to the bike and rent it again. Don't do this remotely as the lock will open automatically for some bike types. The old rental will simply continue and the improper return fee will be deleted. return the bike properly now. Also good to know: successive rentals of the same bike by the same customer are merged to...
In Slovenia you can now rent our bikes in three more cities, now a total of seven. Welcome to the family Štore, Zreče and Slovenske Konjice.All nextbike countries and cities can be found at nextbike locations.
Hop on Hop of! The new CallyaDigital with Vodafone GigaPower. And the freedom to cancel monthly. 10 GB data volume in the excellent 4G I LTE network from Vodafone for only 20€ per month. Only available online at Vodafone.de.
Pay now your nextbike rides comfortably with PayPal and you will get a credit of 5€. Just klick here and follow the instructions: Prerequisite is that you have deposited Paypal as a means of payment with us. In the customer account you can do this very easily in the Account settings under Change "Payment type".
You can't let go of the summer yet or can't wait for the next one? Anticipation makes it easier. Be inspired on EuroVelo by numerous long-distance cycle paths throughout Europe and already plan your tour for next summer.
All good things are 3! With the start in Havirov / CZ a few days ago already three cities of our neighbour belong to the nextbike family. Best of all: in Havirov, thanks to the support of the city, the first 15 minutes per rental are free for everyone. For more information click here: nextbikeczech.com/havirov.
Did you know?For only 10 € per month the first 30 minutes per rental are included in all German cities (except Bremen, Nuremberg and Usedom). Book the monthly rate in the app and start cycling for less. The rate can be cancelled montly and will otherwise be extended automatically. More information under nextbike.de/prices or on the respective pricing website of the cities.
Samsung users in Germany can now rent our bikes via the voice-powered digital assistant Bixby. Simply say ‚Where can I find a bike nearby?‘ or ‚I want to return my bike.‘ and Bixby takes over.
A few days back we launched a new bike sharing system in the Czech city Prostějov which is also the start in our 26. country that you can rent nextbikes in. Find all local information on nextbikeczech.com/prostejov.Prostějov won't be the only Czech city as more are already on one's blocks.