Quick. Simple. Flexible.
Rent an ebike easily via app: scan the QR-code or enter the bike number. The frame lock opens automatically. You can also rent bikes by calling our hotline: +49 (0) 30 69205046. You can use a single account to rent up to four bikes at once.
PARK YOUR E-BIKE
You can park your ebike without stopping the rental. Activate the park mode in your app and close the lock afterwards. Simply deactivate it again to continue your ride. The lock opens automatically. Therefore do not deactivate the park mode from afar.
RETURN YOUR E-BIKE
Return your ebike at any RVK e-Bike station or virtual station (see app). Push it in the dock for recharging (if available) and close the lock by pressing down the lever. Refresh your app to make sure the rental has been stopped. Check the map to find the next station.
The registration* is free of charge. Before renting your first bike, we need to verify your payment method. You will be required to deposit a credit of 1 € which can be used in all fare types. You can change your preferred payment method at any time.
Payment with credit card, direct debit or PayPal**.
* For registration via hotline we charge a service fee of 3€.
** Your PayPal account needs to be verified. Learn more.
1 ACCOUNT = 4 BIKES
You can rent up to four bikes at the same time using one account. Special rates and offers only apply to the first bike, additional bikes are charged at the standard rate. Find Information about special conditions and cooperations under prices.
Returning bikes outside the flex zone or official stations as well as on private ground or in parks is not allowed. A service fee of min. 20€ will apply. All prices and fees can be found in our price list.
Note: Our product 'e-bike' is de facto a so called Pedelec. This is a bike with limited motor-assistance which comes into effect when pedalling. Legaly no helmet or driving licence duty applies.