How it works

Rent bikes in more than 60 German cities!

You can rent up to 4 bikes with one account​.

Sign up one-time and ride our bikes all over the world.

1. Sign up for free

Website

Go to

Registration

App

Get the nextbike app and register via smartphone

Hotline

Our costumer services is happy to help you register. Call +49 (0) 30 69205046. For registration via hotline we charge a service fee of 3€.

 

Verify your account

  • Upon confirming your payment method, you will be charged 1€. This 1€ is your starting credit, you can use it for your first ride.

  • After debit via credit card or verified Paypal account your customer account will be activated immediately. Debitting via credit transfer may take up to four days.  Debitting via credit transfer may take up to four days. You can change your means of payment anytime.

2. Rent a bike

Enter the bike number - receive the four-digit lock code - open the lock

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OR

Enter the bike number and press "rent"

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Scan the QR-Code.

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You will receive the four-digit lock code via the app.

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Enter the lock code into the BikeComputer. The fork lock will then open automatically.

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Enter your phone number and PIN into the BikeComputer.

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The fork lock will then open and you will receive the lock code for parking the bike via text message.

    • It is also possible to use your customer card to rent a bike directly at our stations with terminals.
    • You can use a single account to rent up to four bikes at once.

3. Return a bike

Return the bike - select the appropriat station via app, BikeComputer or hotline - confirm your return

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Return the bike to an official station.

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Press OK on the BikeComputer and close the fork lock.

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Wait for confirmation.

Bikes can only be returned at official stations within the city where the bike was rented.

Rent a Cargobike

You've got some bigger stuff to move? Rent one of our two Cargobikes at either “Campus Am Brückweg" or "Bahnhof Südseite".

! Careful: Please remember to return the Cargobike to the same station you rented it from.

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RENT

Rent a Cargobike easily via app: scan the QR-code or enter the bike number. The frame lock opens automatically, so never rent a Cargobike from afar! You can also rent bikes by calling our hotline: +49 (0) 30 69205046. 

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PARK

You can park your Cargobike without stopping the rental. Activate the park mode in your app. Simply deactivate it again to continue your ride. The lock opens automatically. Therefore do not deactivate the park mode from afar.

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RETURN

Return your Cargobike at the same station you rebted it from. Close the lock by pressing down the lever. Refresh your app to make sure the rental has been stopped.

Mobile apps for nextbike

Mobile apps for nextbike

Mobile apps for nextbike