How it works
1. Sign up for free
APP
Get the nextbike app and register via smartphone.
Hotline
Our costumer services is happy to help you register*. Call +49 (0) 30 69205046.
APP
Get the nextbike app and register via smartphone.
Hotline
Our costumer services is happy to help you register*. Call +49 (0) 30 69205046.
2. Rent & Return
Quick. Simple. Flexible.
NOTE: Please note that separate return regulations apply for ebikes and cargobikes. Those must generally be returned to designated ebike or cargobike stations.
RENT A BIKE
Scan the QR-code with the app or enter the bike number. The frame lock opens automatically. You can also rent bikes by calling our hotline: +49 (0) 30 69205046. The lock opens automatically so never rent a bike from afar.
PARK A BIKE
You can park your bike without stopping the rental. Activate the park mode in your app and close the lock afterwards. Simply deactivate it again to continue your ride. The lock opens automatically. Therefore do not deactivate the park mode from afar.
RETURN A BIKE
Return your bike at an official station in Brunswick. Close the lock by pressing down the lever. Refresh your app to make sure the rental has been stopped. Check the map to see where the next station is.
RENT AN eBIKE
Rent an ebike at one of the mobility stations:
station 4919 - Freizeitbad
station 4920 - Mühlbachareal
station 4921 - Seidenfaden
Scan the QR-code with the app or enter the bike number. The frame lock opens automatically. You can also rent ebikes by calling our hotline: +49 (0) 30 69205046. The lock opens automatically so never rent a bike from afar.
PARK AN eBIKE
You can park your ebike without stopping the rental. Activate the park mode in your app and close the lock afterwards. Simply deactivate it again to continue your ride. The lock opens automatically. Therefore do not deactivate the park mode from afar.
RETURN AN eBIKE
Return your ebike at one of the mobility stations. The return at other stations is not permitted. Close the lock by pressing down the lever. Refresh your app to make sure the rental has been stopped. Check the map to see where the mobility stations are.
RENT A CARGOBIKE
Rent your cargobike at one of the mobility stations:
station 4920 - Mühlbachareal
station 4921 - Seidenfaden
Scan the QR-code or enter the bike number in the nextbike app. You can also rent bikes by calling our hotline: +49 (0) 30 69205046. The frame lock opens automatically. Therefore never rent a cargobike from afar.
PARK A CARGOBIKE
You can park your cargobike without stopping the rental. Activate the park mode in your app and close the lock afterwards. Simply deactivate it again to continue your ride. The lock opens automatically. Therefore do not deactivate the park mode from afar.
RETURN A CARGOBIKE
Return the cargobike back at its home mobility station where you rented it. The info, what station is the home station, can also be found on the cargobike. The return at other stations is not permitted. Close the lock by pressing down the lever. Refresh your app to make sure the rental has been stopped. Check the map to see where the cargobike stations are.
REGISTRATION
The registration* is free of charge. Before renting your first bike, we need to verify your payment method. You will be required to deposit a credit of 1 € which can be used in all fare types. You can change your preferred payment method at any time.
Payment with credit card, direct debit or PayPal**.
* For registering via hotline a service charge of 3€ applies.
** Your PayPal account needs to be verified. Learn more.
4 BIKES ON 1 ACCOUNT
You can rent up to four bikes at the same time using one account. Free minutes or special rates will only apply to the first bike, though.
SERVICE FEES
Returning bikes afar from official stations is not allowed. Ebikes have to be returned to one of the three mobility stations, cargobikes have to be returned to their home mobility station where they were rented. The home station is printed on the bike. A service fee of min. 20€ will apply for improper return. All prices and fees can be found in our price list.
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