How it works

Rent bikes in more than 60 German cities!

You can rent up to 4 bikes with one account​.

Sign up one-time and ride our bikes all over the world.

1. Sign up for free

website

Go to

Registration

APP

Get the nextbike app and register via smartphone.

Hotline

Our costumer services is happy to help you register. Call +49 (0) 30 69205046. For registration via hotline we charge a service fee of 3€.

Verify your account

  • Upon confirming your payment method, you will be charged 1€. This 1€ is your starting credit, you can use it for your first ride. After debit via credit card, or via PayPal your customer account will be activated immediately. Debitting via credit transfer may take up to four days.
  • You can change your means of payment anytime.

2. Rent & return

 

Note: Please note that only normal bikes may be returned within the flex zone. Cargobikes must be returned to stations.

 

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RENT
Rent a bike easily via app: scan the QR-code or enter the bike number. The frame lock opens automatically so never rent a bike from afar. You can also rent bikes by calling our hotline: +49 (0) 30 69205046. You can use a single account to rent up to four bikes at once.

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PARK

You can park your bike without stopping the rental. Activate the park mode in your app and close the lock afterwards. Simply deactivate it again to continue your ride. The lock opens automatically. Therefore do not deactivate the park mode from afar.

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RETURN
Return your bike at any public street or junction within the blue or pink flex zone or at an official station. Close the lock by pressing down the lever. Refresh your app to make sure the rental has been stopped. Check the map for information about the flex zone areas and check Prices for information about return fees.

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RENT
Rent a cargobike easily via app: scan the QR-code or enter the bike number. The frame lock opens automatically so never rent a bike from afar. You can also rent bikes by calling our hotline: +49 (0) 30 69205046

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PARK

You can park your cargobike without stopping the rental. Activate the park mode in your app and close the lock afterwards. Simply deactivate it again to continue your ride. The lock opens automatically. Therefore do not deactivate the park mode from afar.

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RETURN
Return your cargobike to an official station. Close the lock by pressing down the lever. Refresh your app to make sure the rental has been stopped. The flexible return of cargobikes within the flexzone is not allowed.

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RENT
Scan the QR-code or enter the bike number in the nextbike app. The frame lock opens automatically. Therefore never rent an e-TINK Cargobike from afar. The motor support will be activated automatically.

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PARK
You can park your Cargobike without stopping the rental. Activate the park mode in your app and close the lock afterwards. Simply deactivate it again to continue your ride. The lock opens automatically. Therefore do not deactivate the park mode from afar.

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RETURN
Return your Cargobike to an official station. Close the lock by pressing down the lever. Refresh your app to make sure the rental has been stopped. The flexible return of cargobikes within the flexzone is not allowed.

4 bikes on one account:

You can rent up to four bikes at the same time using one account. Free minutes or special rates will only apply to the first bike, though.

Reserve TINK Cargobikes:

Tink and e-Tink Cargobikes can be reserved by app 30 minuten prior to rental. Herefore a deposit of 2 € will apply which will expire if the Cargobike is rented within 30 min. In case the reservation expires the deposit will be withheld.

Use TINK Cargobikes:

  • Note a maximum load of 80 kg.
  • Use seat belts for kids.
  • Drive & brake with foresight.
  • Return only at stations, no flexible return.

More information about TINK.

Mobile apps for nextbike

Mobile apps for nextbike

Mobile apps for nextbike