How it works
Rent bikes in more than 50 German cities!
You can rent up to 4 bikes with one account.
Sign up one-time and ride our bikes all over the world.
1. Sign up for free
App
Get the nextbike app and register via smartphone
Hotline
Our costumer services is happy to help you register. Call +49 (0) 30 69205046. For registration via hotline we charge a service fee of 3€.
Terminal
No phone on hand? Register directly at the terminal.
App
Get the nextbike app and register via smartphone
Hotline
Our costumer services is happy to help you register. Call +49 (0) 30 69205046. For registration via hotline we charge a service fee of 3€.
Terminal
No phone on hand? Register directly at the terminal.
Verify your account
Upon confirming your payment method, you will be charged 1€. This 1€ is your starting credit, you can use it for your first ride.
After debit via credit card, or via verified PayPal, your customer account will be activated immediately. Debitting via credit transfer may take up to four days. You can change your means of payment anytime.
2. Rent a bike
Enter the bike number - receive the four-digit lock code - open the lock
! Switch on the battery above the rear wheel before you start your journey. When parking or returning the bike it automatically switches off again.
Enter the bike number and press "rent"
Scan the QR-Code.
You will receive the four-digit lock code via the app.
Enter the lock code into the BikeComputer. The fork lock will then open automatically.
Enter your phone number and PIN into the BikeComputer.
Hold your customer card up to the BikeComputer.
The fork lock will then open and you will receive the lock code for parking the bike via text message.
Enter your customer information and bike number into the terminal.
Receive the four-digit lock code at the terminal and via text message.
Enter the lock code to the BikeComputer and press OK.
- Safety first! Please consider the speed and the prolonged braking distance of our Pedelects!
- You can use a single account to rent up to four bikes at once.
3. Return the bike
Rent a bike - select the appropriat station via app, BikeComputer, terminal or hotline - confirm your return
Return the bike to an official station.
Press OK on the BikeComputer and close the fork lock.
Wait for confirmation.
Bikes can only be returned at official stations. Please return Pedelecs at e-SMARTdocks if available in order to charge them for the next user.
Mobile apps for nextbike
Mobile apps for nextbike
Mobile apps for nextbike
