02.04.2020
Lock does not open?
You want to rent a bike, the frame lock does not open and reopening via the app does not help either? Don't panic. Our system detects that the lock is still closed and automatically cancels the rental after three minutes. No charges apply.Check this in your app afterwards.
26.03.2020
Big thanks to our service teams
At this point we would like to express our sincere thanks to our service teams. In all German cities they are still on the road for you every day to maintain a public environmentally friendly basic mobility. In addition to regular maintenance, they are currently paying special attention to cleaning contact-intensive bike parts such as handlebars or saddle clamps.Although the risk of infection via surfaces is considered relatively low, we'd ask you to follow the well-known hygiene recommendatio...
16.03.2020
Operation runs normally!
For the time being our rental service runs on a regular basis in all German cities. Current information about the state of affairs can be found here in the news section.Stay healthy and all the best!
12.02.2020
Three new stations for Kiel
Dear bikers, we launched three new stations for you. From now on you rent and return your bikes at station 20018 - Hafen Laboa station 20006 - Bullbrücke station 20014 - Marine-EhrenmalHappy Cycling!
03.02.2020
Get the nextbike Playlist
You love singing while cycling and need new input? Get the nextbike playlist on Spotify or Deezer. We collected some songs for you that address our most favourite means of transport. So check it out!
10.12.2019
New stations for Sprottenflotte
You can now rent and return your bikes at two further stations in the Kiel region: In Friedrichsort at the station 20039 - Anleger Friedrichsort and in Altenholz at the station 20040 - Dataport/FHVD.Have fun cycling!
19.11.2019
Where to find your transaction history
You want to know if charges have already been beditted or refunds have already been made or you want to download your invoices? Log in to your customer account via www.nextbike.de. Under ->Account status you can see all transactions at a glance.
06.11.2019
Avert a fee for improperly returned bikes
You have received 20 € fee for an improper return outside the flexzone or away from stations? Not everything is lost yet and you can still avert the fee. What do you have to do?Go back to the bike and rent it again. Don't do this remotely as the lock will open automatically for some bike types. The old rental will simply continue and the improper return fee will be deleted. return the bike properly now. Also good to know: successive rentals of the same bike by the same customer are merged to...
25.10.2019
New stations for Sprottenflotte
Hey Kiel,you've just gotten seven more stations to rent and return bikes: 20013 Exerzierplatz 20016 Hauptbahnhof 20024 Rathausplatz 20023 Rathaus Waisenhofstraße 20030 Vinetaplatz 20028 Tilsiter Platz 20031 Wellingdorf Stadtteilzentrum
22.10.2019
3 new cities for nextbike Slovenia
In Slovenia you can now rent our bikes in three more cities, now a total of seven. Welcome to the family Štore, Zreče and Slovenske Konjice.All nextbike countries and cities can be found at nextbike locations.
24.09.2019
Hop on Hop of! with CallYa Digital.
Hop on Hop of! The new CallyaDigital with Vodafone GigaPower. And the freedom to cancel monthly. 10 GB data volume in the excellent 4G I LTE network from Vodafone for only 20€ per month. Only available online at Vodafone.de.
11.09.2019
Pay with Paypal and secure your 5€ driving credit!
Pay now your nextbike rides comfortably with PayPal and you will get a credit of 5€. Just klick here and follow the instructions: Prerequisite is that you have deposited Paypal as a means of payment with us. In the customer account you can do this very easily in the Account settings under Change "Payment type".
11.09.2019
After the summer is before the summer
You can't let go of the summer yet or can't wait for the next one? Anticipation makes it easier. Be inspired on EuroVelo by numerous long-distance cycle paths throughout Europe and already plan your tour for next summer.
26.08.2019
Note on damage claims
Please do not park or return our bikes directly next to parked cars! When parking the bikes, make sure that they do not obstruct anyone and cannot damage anything. If an inconveniently parked bike falls over and damages e.g. a parked car, nextbike might be obliged to communicate the customer data of the last user to clarify the facts. For more details please refer to our Data protection leaflet.
20.08.2019
Activate Push Notifications
Activate Push Notivications for your nextbike app in order to receive current information on your rental status.
06.08.2019
How's it going after one month?
The SprottenFlotte has been rolling in the KielRegion for a month now. In this short time, one rental record chased the next. You and the other users rented the bikes up to 300 times a day. As a special highlight, the bikes are gradually personalized and branded with the names of cycling enthusiasts. Alexander, Kim and Anni are already rolling through the streets. Future bike heroes can send their name with short background story to Sina Kaempfe (s.kaempfe@kielregion.de).
06.08.2019
Hello Havirov / CZ
All good things are 3! With the start in Havirov / CZ a few days ago already three cities of our neighbour belong to the nextbike family. Best of all: in Havirov, thanks to the support of the city, the first 15 minutes per rental are free for everyone. For more information click here: nextbikeczech.com/havirov.