30.09.2019
Stations temporarily closed
On October 2 and 3 the celebrations for the Day of German Unity will take place in Kiel. Unfortunately the stations 20005 Anleger Reventlou (Sep 25 to Oct 7) and 20001 Alter Markt (Sep 30 to Oct 4) have to be deactivated temporarily due to security and event-related reasons. On Rathausplatz we will build a temporary station for the 2nd and 3rd of October, which you can see in the app. There you will find us with our regional mobility management, MokWi and the InnovationFestival.
24.09.2019
Hop on Hop of! with CallYa Digital.
Hop on Hop of! The new CallyaDigital with Vodafone GigaPower. And the freedom to cancel monthly. 10 GB data volume in the excellent 4G I LTE network from Vodafone for only 20€ per month. Only available online at Vodafone.de.
19.09.2019
European Mobility Week
Since Monday, September 16th, everything is in the sign of the European Mobility Week for one week. This Friday, climate strikes are taking place around the world to join the demonstrations of #FridaysForFuture. At the same time, numerous parking lots are being transformed into small green islands in the spirit of Park(ing) Day. Crowning finale is the Car-free Sunday. You still need incentives to choose the bike over the car? Redeem the voucher code 507250 in your customer accoun...
11.09.2019
Pay with Paypal and secure your 5€ driving credit!
Pay now your nextbike rides comfortably with PayPal and you will get a credit of 5€. Just klick here and follow the instructions: Prerequisite is that you have deposited Paypal as a means of payment with us. In the customer account you can do this very easily in the Account settings under Change "Payment type".
11.09.2019
After the summer is before the summer
You can't let go of the summer yet or can't wait for the next one? Anticipation makes it easier. Be inspired on EuroVelo by numerous long-distance cycle paths throughout Europe and already plan your tour for next summer.
26.08.2019
Note on damage claims
Please do not park or return our bikes directly next to parked cars! When parking the bikes, make sure that they do not obstruct anyone and cannot damage anything. If an inconveniently parked bike falls over and damages e.g. a parked car, nextbike might be obliged to communicate the customer data of the last user to clarify the facts. For more details please refer to our Data protection leaflet.
20.08.2019
Activate Push Notifications
Activate Push Notivications for your nextbike app in order to receive current information on your rental status.
19.08.2019
Avert a fee for improperly returned bikes
You have received 20 € fee for an improper return outside the flexzone or away from stations? Not everything is lost yet and you can still avert the fee. What do you have to do?Go back to the bike and rent it again. Don't do this remotely as the lock will open automatically for some bike types. The old rental will simply continue and the improper return fee will be deleted. return the bike properly now. Also good to know: successive rentals of the same bike by the same customer are merged to...
06.08.2019
How's it going after one month?
The SprottenFlotte has been rolling in the KielRegion for a month now. In this short time, one rental record chased the next. You and the other users rented the bikes up to 300 times a day. As a special highlight, the bikes are gradually personalized and branded with the names of cycling enthusiasts. Alexander, Kim and Anni are already rolling through the streets. Future bike heroes can send their name with short background story to Sina Kaempfe (s.kaempfe@kielregion.de).
06.08.2019
Hello Havirov / CZ
All good things are 3! With the start in Havirov / CZ a few days ago already three cities of our neighbour belong to the nextbike family. Best of all: in Havirov, thanks to the support of the city, the first 15 minutes per rental are free for everyone. For more information click here: nextbikeczech.com/havirov.
19.07.2019
Where to find your transaction history
You want to know if charges have already been beditted or refunds have already been made or you want to download your invoices? Log in to your customer account via www.nextbike.de. Under ->Account status you can see all transactions at a glance.