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You have received 20 € fee for an improper return outside the flexzone or away from stations? Not everything is lost yet and you can still avert the fee. What do you have to do?Go back to the bike and rent it again. Don't do this remotely as the lock will open automatically for some bike types. The old rental will simply continue and the improper return fee will be deleted. return the bike properly now. Also good to know: successive rentals of the same bike by the same customer are merged to...
The SprottenFlotte has been rolling in the KielRegion for a month now. In this short time, one rental record chased the next. You and the other users rented the bikes up to 300 times a day. As a special highlight, the bikes are gradually personalized and branded with the names of cycling enthusiasts. Alexander, Kim and Anni are already rolling through the streets. Future bike heroes can send their name with short background story to Sina Kaempfe (firstname.lastname@example.org).
All good things are 3! With the start in Havirov / CZ a few days ago already three cities of our neighbour belong to the nextbike family. Best of all: in Havirov, thanks to the support of the city, the first 15 minutes per rental are free for everyone. For more information click here: nextbikeczech.com/havirov.
You want to know if charges have already been beditted or refunds have already been made or you want to download your invoices? Log in to your customer account via www.nextbike.de. Under ->Account status you can see all transactions at a glance.