How it works

Return the bike

Rent bikes in more than 50 German cities!

You can rent up to 4 bikes with one account.

Website

Go to

Registration

App

Get the nextbike app and register via smartphone

Terminal

No phone on hand? Register directly at the terminal.

Hotline

Our costumer services is happy to help you register. Call +49 (0) 30 69205046. For registration via hotline we charge a service fee of 3€.

Verify your account

Upon confirming your payment method, you will be charged 1€. This 1€ is your starting credit, you can use it for your first ride.
After debit via credit card your customer account will be activated immediately. Debitting via credit transfer may take up to four days. You can change your means of payment anytime.

2. Rent a bike

Enter the bike number - receive the four-digit lock code - open the lock

App

BikeComputer

Terminal

Enter the bike number and press "rent"

Scan the QR-Code.

You will receive the four-digit lock code via the app.

Enter the lock code into the BikeComputer. The fork lock will then open automatically.

Enter your phone number and PIN into the BikeComputer.

The fork lock will then open and you will receive the lock code for parking the bike via text message.

Enter your customer information and bike number into the terminal or hold your customer card up to the terminal and enter the bike number.

Receive the four-digit lock code at the terminal and via text message.

Enter the lock code into the BikeComputer. The fork lock will then open automatically.

3. Return the bike

Lock the bike - select the appropriat station via app, BikeComputer, terminal or hotline - confirm your return

Flexzone
Station

Flexzone

Station

Return the bike at any main street or junction and close the lock.

Press OK on the BikeComputer and close the fork lock.

Wait for a confirmation.

Return the bike to an official station.

Press OK on the BikeComputer and close the fork lock.

Wait for confirmation.

Bikes can only be returned at official station except for Deezernextbike Berlin, sz-bike Dresden, WK-Bike Bremen and KVB-Rad Köln where you can return your bike at every public street within the flex zone.

Further bikes can only be returned in the same city except for: metrophlradruhr, Frankfurt/Offenbach am Main, VRNnextbike.

How it works

1.

Sign up for free

2.

Rent a bike

3.

Return the bike

Website

App

Terminal

Hotline

Verify your account

2. Rent a bike

3. Return the bike

Mobile apps for nextbike

Mobile apps for nextbike

Mobile apps for nextbike

About us

Contact

Follow us