How it works
Rent bikes in more than 50 German cities!
You can rent up to 4 bikes with one account.
Sign up one-time and ride our bikes all over the world.
1. Sign up for free
App
Get the nextbike app and register via smartphone
Terminal
No phone on hand? Register directly at the terminal.
Hotline
Our costumer services is happy to help you register. Call +49 (0) 30 69205046. For registration via hotline we charge a service fee of 3€.
Verify your account
Upon confirming your payment method, you will be charged 1€. This 1€ is your starting credit, you can use it for your first ride.
After debit via credit card your customer account will be activated immediately. Debitting via credit transfer may take up to four days. You can change your means of payment anytime.
2. Rent a bike
Enter the bike number - receive the four-digit lock code - open the lock
Enter the bike number and press "rent"
Scan the QR-Code.
You will receive the four-digit lock code via the app.
Enter the lock code into the BikeComputer. The fork lock will then open automatically.
Enter your phone number and PIN into the BikeComputer.
The fork lock will then open and you will receive the lock code for parking the bike via text message.
Enter your customer information and bike number into the terminal or hold your customer card up to the terminal and enter the bike number.
Receive the four-digit lock code at the terminal and via text message.
Enter the lock code into the BikeComputer. The fork lock will then open automatically.
- It is also possible to use your customer card to rent a bike directly at our stations with terminals.
- You can use a single account to rent up to four bikes at once.
Rent bikes for groups of 15 people or more
3. Return the bike
Lock the bike - select the appropriat station via app, BikeComputer, terminal or hotline - confirm your return
Return the bike at any main street or junction and close the lock.
Press OK on the BikeComputer and close the fork lock.
Wait for a confirmation.
Return the bike to an official station.
Press OK on the BikeComputer and close the fork lock.
Wait for confirmation.
Bikes can only be returned at official station except for Deezernextbike Berlin, sz-bike Dresden, WK-Bike Bremen and KVB-Rad Köln where you can return your bike at every public street within the flex zone.
Further bikes can only be returned in the same city except for: metrophlradruhr, Frankfurt/Offenbach am Main, VRNnextbike.
Mobile apps for nextbike
Mobile apps for nextbike
Mobile apps for nextbike
