How it works
Rent bikes in more than 60 German cities!
Rent up to four bikes at the same time using one account.
Once registered you can use all nextbike affiliated schemes around the world.
1. Sign up for free
app
Get the nextbike app and register via smartphone.
hotline
Our customer service is happy to help you register. Call +49 (0)30 692 050 46*.
app
Get the nextbike app and register via smartphone.
hotline
Our customer service is happy to help you register. Call +49 (0)30 692 050 46*.
Verify your account
The registration* is free of charge. Before renting your first bike, we need to verify your payment method. You will be required to deposit a credit of 1 € which can be used in all fare types. You can change your preferred payment method at any time. 1€ will be debitted for verification with every change.
Payment with credit card, direct debit or PayPal**.
* For registering via hotline a service charge of 3€ applies.
** Your PayPal account needs to be verified. Learn more.
2. rent & return
VIA APP
Enter the bike number or scan the QR code.
You will receive a four-digit lock code which you enter into the BikeComputer. Press 'OK'. The fork lock will then open automatically.
VIA BIKECOMPUTER
Enter your phone number and PIN and press 'OK'. The forck lock will open automatically.
Open the forck lock and secure it next to the basket.
Park your bike by pressing 'P' on the BikeComputer.
Close the lock. The rental will continue.
To continue the ride open the lock again with the 4-digit lock code.
FIX
Return the bike at an official station within Frankfurt.
FLEX
Return the bike at any main street or junction within the Frankfurt flex zone which is marked blue in the map and comprises the city center.
Press 'OK' on the BikeComputer and close the forck lock.
Refresh your app to make sure the rental has been stopped. Contact our customer service if not: +49 (0)30 12 08 63 64.
FLEX ZONE
Within the flex zone bikes can be returned at any public street or junction where it is visible for the next customer. The flex zone comprises the Frankfurt city center and is coloured blue on the map. Outside this zone bikes can only be returned at official stations of Frankfurt.
4 BIKES ON 1 ACCOUNT
You can rent up to four bikes at the same time using one account. Free minutes or special rates will only apply to the first bike, though.
SERVICE FEES
Returning bikes outside the flex zone or official stations as well as on private ground or in parks is not allowed. A service fee of min. 20€ will apply. All prices and fees can be found in our price list.
Mobile apps for nextbike
Mobile apps for nextbike
Mobile apps for nextbike
