How it works
Rent bikes in more than 60 German cities!
Rent up to four bikes at the same time using one account.
Once registered you can use all nextbike affiliated schemes around the world.
1. Sign up for free
app
Get the nextbike app and register via smartphone.
app
Get the nextbike app and register via smartphone.
Verify your account
The registration is free of charge. Before renting your first bike, we need to verify your payment method. You will be required to deposit a credit of 1 € which can be used in all fare types. You can change your preferred payment method at any time. 1€ will be debitted for verification with every change.
Payment with credit card, direct debit or PayPal*.
* Your PayPal account needs to be verified. Learn more.
2. rent & return
From Augsut 1st on we will temporarily have two bike types available.
RENT
Enter the bike number or scan the QR code. You will receive a four-digit lock code which you enter into the BikeComputer. Press 'OK'. The fork lock will then open automatically. Open the forck lock and secure it next to the basket.
PARK
Park your bike by pressing 'P' on the BikeComputer. Close the lock. The rental will continue. To continue the ride open the lock again with the 4-digit lock code.
RETURN
Return the bike at no extra costs at an official station or within the blue marked flex zone in Frankfurt. For a 1 € surcharge you can return your bike within the pink marked flex zone. Press 'OK' on the BikeComputer and close the forck lock. Refresh your app to make sure the rental has been stopped. Contact our customer service if not: +49 (0)30 12 08 63 64.
RENT
Scan the QR-code with the app. The lock opens automatically so never rent a bike from afar.
PARK
You can park your bike without stopping the rental. Activate the park mode in your app and close the lock afterwards. Simply deactivate it again to continue your ride. The lock opens automatically. Therefore do not deactivate the park mode from afar.
RETURN
Return the bike at no extra costs at an official station or within the blue marked flex zone in Frankfurt. For a 1 € surcharge you can return your bike within the pink marked flex zone. Close the lock by pressing down the lever. Refresh your app to make sure the rental has been stopped.
RETURN OPTIONS
Within the flexzone bikes can be returned at any public street or junction where it is visible for the next customer. The flexzone is devided into blue and pink marked areas. Returning bikes within the pink area is only possible at a small 1€ surcharge. Outside this zone bikes can only be returned at official stations of Frankfurt.
SERVICE FEES
Returning bikes outside the flex zone or official stations as well as on private ground or in parks is not allowed. A service fee of min. 20€ will apply. All prices and fees can be found in our price list.
4 BIKES ON 1 ACCOUNT
You can rent up to four bikes at the same time using one account. Free minutes or special rates will only apply to the first bike, though.
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