Customer Survey 2020

Tell us what you think about nextbike! Take 10 minutes of your time for our survey and help us to improve our service.As a thank you, you will receive a free day trip (valid in all of Germany except Munich, Kiel and on Usedom). Click here to start the survey. Thank you for your participation!


Return MOBIbikes even more flexible

From now on, you can also return your MOBIbikes at virtual return stations. Here, too, you pay no extra charge. In most cases, MOBIpoints with fixed bike stations will be created there later. MOBIbikes can also be returned free of charge along the blue return streets and at MOBIpoints, where you can collect 10 free minutes. Here you can find the location map and information about the return options. How does MOBIbike actually work in Dresden? As a DVB subscription customer, you can easil...


nextbike Advent Raffles

Christmas is just around the corner, next Sunday is already the first Advent! Like every year you have the chance to win great prizes at our nextbike Advent lotteries on facebook every Advent Sunday as well as on Christmas Eve. This year you can look forward to great prizes by Teufel, HUAWEI, Franz Morish and many others. Follow us and with a little luck you will be richly rewarded.We wish you a happy pre-Christmas season!


Add you email address to your account

Help us to improve our communication and leave your email address in your customer account. This way we can reach you easily at any time, without having to ring you out of an important meeting or wait for the mail. Don't worry, you will only receive emails from us if we need to reach you because of a problem. Have you subscribed to our newsletter yet? Keep yourself informed about nextbike, current campains and interesting news from the world of cycling. After you have completed your email ad...


Get free minutes with your Deezer premium account

Subscribers to Deezer now enjoy free minutes with nextbike Germany-wide. With the Deezer advantage, you can rent bikes for 30 minutes free of charge twice a day in more than 50 cities*. The cooperation runs until 30 June 2021 and applies to all users of a paid Deezer service (Premium, HiFi, Family, Student). *The concession is valid in the following cities: Augsburg, Baden-Baden, Berlin, Bonn, Dresden, Düsseldorf, Erfurt, Frankfurt a.M., Freiburg, Gießen, Hannover, Karlsruhe, Kassel, Köln, La...


Registration with the DVB FAHRKARTE

DVB subscription customers cycle the first 30 minutes per rental free of charge. Simply place your DVB FAHRKARTE on the back of the bike and the frame lock opens. Note: If you use your FAHRKARTE to rent a bike without having registered with MOBIbike, your MOBIbike account will be temporarily blocked after the first chargeable rental. Please register with MOBIbike and link your customer account to DVB under "Partners" or contact the nextbike hotline on +49 (0) 341-392 839 66 bef...


Now new: MOBIbike in Dresden

Today, together with Dresdner Verkehrsbetriebe AG (DVB), we are launching the new bike sharing system for Dresden under the name MOBIbike. 1000 smartbikes of the latest generation will then be available around the clock. The rental bikes can now be rented at 14 MOBIpoints. They are supplemented by areas where flexible return is possible. All sz-bike customers are automatically transferred to the new system. DVB subscription customers have the first 30 minutes of each ride free of charge and...


Bikesharing in Dresden turns yellow

Dear Dresden Customers, Bikesharing in Dresden is turning yellow. In August we will start a new bike sharing system together with the Dresdner Verkehrsbetriebe AG (DVB), which will be called MOBIbike and will replace the previous system "sz-bike". 1000 smartbikes of the latest generation will then be available around the clock. The bikes can now be rented at 14 MOBIpoints. They will be supplemented by areas where flexible return is possible. All sz-bike customers are automatically t...


Mobile in the Bergisches Land

The Bergische e-Bike is here! As the very first e-bike sharing system it connects communities of a complete district - the Rheinisch-Bergische Land - with each other. The rental stations at the railway stations in Rösrath and Leichlingen were opened yesterday. In the next few weeks, stations in Bergisch Gladbach, Burscheid, Kürten, Odenthal, Overath and Wermelskirchen will follow.After we, together with RVK, made the Rhine-Sieg district on the left bank of the Rhine and the community of Weilersw...


Info on the reduction of value added tax

For the next half year the value added tax is reduced by 3%. A good idea, but it involves a lot of technical and bureaucratic effort. We give you all a voucher for a 30-minute free ride instead of passing on pennies to you. Simply redeem the code 445344 in your customer account. The voucher will automatically be activated the next time you rent a bike. The voucher will also be added to existing free minutes.The voucher is valid until 31.12.2020 in all German cities except Usedom, Munich, Bre...