Warning notice

04.07.2019

Dear nextbiker,

unfortunately there have been some unpleasant incidents in Bonn lately, where unknown people have changed the bike numbers on our bikes. If a user rents such a manipulated bike by entering the bike number into the app, a different bike opens. Meanwhile the user is wondering why the lock on the selected bike does not open.

If this happens to you please have a closer look at the bike number stickers. So they look damaged or taped on uncleanly it could be one of those manipulated bikes.

Please mention this when reporting to our customer service.