We have improved our feedback function in the nextbike app!
Now it's even easier to report defective bikes or problems with your rental. Just select the broken bike component or one of your rentals and provide additional details if necessary.
You can access the support options via the corresponding menu item or by clicking on one of your rentals.
nextbike is Europe’s bike share leader. We are getting more and more people on our bikes by making them a natural part of urban mobility. As pioneers, we have been developing sustainable bike sharing systems for over 14 years. We are currently active in over 200 cities and understand our service as a complement to bus & train. In 2019, nextbike was awarded by Stiftung Warentest. Together we make our cities even more livable and bike sharing a bit smarter every day.
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