We have improved our feedback function in the nextbike app!
Now it's even easier to report defective bikes or problems with your rental. Just select the broken bike component or one of your rentals and provide additional details if necessary.
You can access the support options via the corresponding menu item or by clicking on one of your rentals.
nextbike by TIER is the European market leader in bike sharing and stands for a multimodal and socially fair transport transformation. In over 300 locations in more than 20 countries, nextbike by TIER has established bike sharing as an elementary component of livable cities and regions. Integrated into public transport, the company offers millions of users the ideal means of transport for their daily needs with pedal bikes, e-bikes and cargo bikes. nextbike by TIER is a brand of TIER Mobility SE, the world's leading shared micro-mobility provider.
nextbike by TIER
Erich-Zeigner-Allee 69-73
04229 Leipzig
Service +49 (0) 341-39283965
E-Mail kundenservice@nextbike.de
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