You want to rent a bike, the frame lock does not open and reopening via the app does not help either?
Don't panic. Our system detects that the lock is still closed and automatically cancels the rental after three minutes. No charges apply.
Check this in your app afterwards.
nextbike is Europe’s bike share leader. We are getting more and more people on our bikes by making them a natural part of urban mobility. As pioneers, we have been developing sustainable bike sharing systems for over 14 years. We are currently active in over 200 cities and understand our service as a complement to bus & train. In 2019, nextbike was awarded by Stiftung Warentest. Together we make our cities even more livable and bike sharing a bit smarter every day.
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