Together with Edeka as our new partner in Berlin, 1000 new bikes will be launched today. These Smartbikes 2.0 differ slightly from the previous Smartbikes 1.0, which will continue to be in use, too.
The new model has a frame lock on the rear wheel. You can rent the bikes as usual by app or with your VBB card at the rear, but caution: the lock opens automatically. Therefore please never rent bikes from a distance. You don't want the bike to be on the way already when you arrive at the location. Instead reserve it for 15 minutes per app.
You can park the bike in between without stopping the rental by activating the parking mode in the app and then closing the frame lock. Do not exit the parking mode remotely as the lock opens automatically
To return the bike, simply place it within the flexzone or at a station and close the frame lock. The rental will end automatically. Please use the app to make sure that the return was successful and inform our customer service immediately if this is not the case.
You want to try the new model? We give you 60 minutes free ride in June. Simply redeem the voucher code 4EDEKA2020 in your customer account. The free minutes can be divided between several rides in June. In case of parallel rentals, the free minutes will only apply to the first bike.
We wish you happy cycling!