How it works
Rent bikes in more than 60 German cities!
Rent up to four bikes at the same time using one account.
Once registered you can use all nextbike affiliated schemes around the world.
1. Sign up for free
APP
Download the nextbike app and sign up via smartphone.
Hotline
Sign up easily by calling our hotline: +49 (0) 341-39283965.*
APP
Download the nextbike app and sign up via smartphone.
Hotline
Sign up easily by calling our hotline: +49 (0) 341-39283965.*
Verify your account
The registration* is free of charge. Before renting your first bike, we need to verify your payment method. You will be required to deposit a credit of 1 € which can be used in all fare types. You can change your preferred payment method at any time. 1€ will be debitted for verification with every change.
Payment with credit card, direct debit or PayPal**.
* For registering via hotline a service charge of 3€ applies.
** Your PayPal account needs to be verified. Learn more.
2. rent & return
RENT
Scan the QR code or enter the bike number in the app. You will receive a 4-digit lock code which you enter into the BikeComputer. Confirm with "OK". The fork lock opens automatically.
Alternatively, you can also enter your registered mobile phone number and your PIN into the BikeComputer. Confirm with "OK", the lock opens automatically.
PARK
Park the bike without stopping the rental by pressing "P" on the BikeComputer. Close the fork lock. The rental continues. Open the lock again with the 4-digit lock code.
RETURN
Return the bike at a station or flexibly within the flex zone and close the lock. Confirm the return at the BikeComputer with "OK". Check in your app if the return was successful and inform our customer service if not.
RENT
Scan the QR-code or enter the bike number. The frame lock opens automatically so never rent a bike from afar. You can also rent bikes by calling our hotline: +49 (0) 341-39283965.
PARK
You can park your bike without stopping the rental. Activate the park mode in your app and close the lock afterwards. Simply deactivate it again to continue your ride. The lock opens automatically. Therefore do not deactivate the park mode from afar.
RETURN
Return your bike at any public street or junction within the flex zone or at an official station. Close the lock by pressing down the lever. Refresh your app to make sure the rental has been stopped.
FLEX ZONE
Within the flex zone bikes can be returned at any public street or junction where it is visible for the next customer. The flex zone comprises the inner S-Bahn circle and is coloured blue on the map. Outside this zone bikes can only be returned at official stations of Berlin.
4 BIKES ON 1 ACCOUNT
You can rent up to four bikes at the same time using one account. Free minutes or special rates will only apply to the first bike, though.
SERVICE FEES
Returning bikes outside the flex zone or official stations as well as on private ground or in parks is not allowed. A service fee of min. 20€ will apply. All prices and fees can be found in our price list.
Mobile apps for nextbike
Mobile apps for nextbike
Mobile apps for nextbike
