1. Register for free

app

Get the nextbike app and register via smartphone.

hotline

Our customer service is happy to help you register. Call +49 (0)30 692 050 46*.

terminal

No phone on hand? Register directly at the terminal.

website

Go to

* A service fee of 3€ will be charged for all hotline registrations.

Once registered it is possible to use all nextbike-affiliated bike sharing systems worldwide.

2. rent a bike

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ODER
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Enter the bike number and press "rent"

Scan the QR-Code.

You will receive the four-digit lock code via the app.

Enter the lock code into the BikeComputer. The fork lock will then open automatically.

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ODER
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Enter your phone number and PIN into the BikeComputer.

Hold your customer card up to the BikeComputer.

The fork lock will then open and you will receive the lock code for parking the bike via text message.

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Enter your customer information and bike number into the terminal or hold your customer card up to the terminal and enter the bike number.

Receive the four-digit lock code at the terminal and via text message.

Enter the lock code into the BikeComputer. The fork lock will then open automatically.

IN GENERAL: Enter the bike number - receive the four-digit lock code - open the lock.

  • To park the bike without stopping the rental close the lock and press C at the BikeComputer.

  • It is also possible to use your customer card to rent a bike directly at our stations with terminals.

  • You can order your customer card during the registration process, or even afterwards via E-Mail notification.

  • You can use a single account to rent up to four bikes at once.

3. Return a bike

Bikes are only returned via BikeComputer

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Return the bike at any main street or junction and close the lock.

Press OK on the BikeComputer and close the fork lock.

Wait for a confirmation.

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Return the bike to an official station.

Press OK on the BikeComputer and close the fork lock.

Wait for confirmation.

IN GENERAL: Close the bike lock and confirm your return via BikeComputer.

You can return your bike at fix stations within Berlin or at any main street or junction within the inner city circle (extra 0,50€ apply).

Starting credit

Before being able to take off on your first ride, you will first have to activate your customer account by verifying your means of payment (Credit Card or debit).


  • Upon confirming your payment method, you will be charged 1€.

  • This 1€ will be credited to you as a starting credit and can be used with all tariffs.

  • After debit via Credit Card your customer account will be activated immediately. Debitting via credit transfer may take up to four days.

  • You can change your means of payment at any time.

Mobile apps for nextbike

Mobile apps for nextbike

Mobile apps for nextbike