Get the nextbike app and register via smartphone.
Our customer service is happy to help you register. Call +49 (0)30 692 050 46*.
No phone on hand? Register directly at the terminal.
Go to
* A service fee of 3€ will be charged for all hotline registrations.
Once registered it is possible to use all nextbike-affiliated bike sharing systems worldwide.
Enter the bike number and press "rent"
Scan the QR-Code.
You will receive the four-digit lock code via the app.
Enter the lock code into the BikeComputer. The fork lock will then open automatically.
Enter your phone number and PIN into the BikeComputer.
Hold your customer card up to the BikeComputer.
The fork lock will then open and you will receive the lock code for parking the bike via text message.
Enter your customer information and bike number into the terminal or hold your customer card up to the terminal and enter the bike number.
Receive the four-digit lock code at the terminal and via text message.
Enter the lock code into the BikeComputer. The fork lock will then open automatically.
IN GENERAL: Enter the bike number - receive the four-digit lock code - open the lock.
Rent bikes for groups of 10 people or more.
Bikes are only returned via BikeComputer
Return the bike at any main street or junction and close the lock.
Press OK on the BikeComputer and close the fork lock.
Wait for a confirmation.
Return the bike to an official station.
Press OK on the BikeComputer and close the fork lock.
Wait for confirmation.
IN GENERAL: Close the bike lock and confirm your return via BikeComputer.
You can return your bike at fix stations within Berlin or at any main street or junction within the inner city circle (extra 0,50€ apply).
Before being able to take off on your first ride, you will first have to activate your customer account by verifying your means of payment (Credit Card or debit).
Upon confirming your payment method, you will be charged 1€.
This 1€ will be credited to you as a starting credit and can be used with all tariffs.
After debit via Credit Card your customer account will be activated immediately. Debitting via credit transfer may take up to four days.
You can change your means of payment at any time.
Copyright 2017 nextbike GmbH