{"id":67,"date":"2022-08-26T13:50:08","date_gmt":"2022-08-26T11:50:08","guid":{"rendered":"https:\/\/nextbike-live.pluspol-networks.de\/dresden\/?page_id=67"},"modified":"2025-04-02T10:26:46","modified_gmt":"2025-04-02T08:26:46","slug":"fee","status":"publish","type":"page","link":"https:\/\/www.nextbike.de\/dresden\/en\/fee\/","title":{"rendered":"Fee"},"content":{"rendered":"

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Information about the service fee<\/h2>\n

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Dear user,<\/h3>\n

you have returned the bike improperly outside the flexzone of Dresden. There is a regular fee of 20 \u20ac per rental for returning bikes improperly. This fee does not apply to the first improper return. Please note that in case of repetition the fee of 20 \u20ac will apply automatically.<\/p>\n

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You can still avoid the fee:\u00a0<\/strong>
\nGo back to the bike and rent it again. Do not do this from afar, as the lock will open automatically. The new rental will merge with the old one and the improper return fee will be cleared if you return the bike properly this time.<\/p>\n

You can see the final charges for your rentals in your rental history in your app or in your customer account via the website login.<\/p>\n

You can see all prices and tariffs for MOBIBike Dresden under Tariffs<\/a><\/em><\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Which return options are there for MOBIbike Dresden?<\/strong><\/h3>\n<\/div>\n<\/div>\n<\/div>\n

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White (non-coloured) streets:<\/h5>\n

You can return our bikes in Dresden at no surcharge on any white street within the flexzone. Please make sure that the bike is parked in such a way that it does not obstruct anyone.<\/p>\n

At stations<\/strong>:<\/h5>\n

You can return our bikes in Dresden at no surcharge to any official station or MOBIpoint inside and outside the flexzone. Please make sure that the bike is parked in such a way that it does not obstruct anyone.<\/p>\n

Yellow zone<\/h5>\n

You can return our bikes in Dresden on any public street within the yellow zone for a surcharge of 1 \u20ac. Please make sure that the bike is parked in such a way that it does not obstruct anyone.<\/p>\n

Away from stations:<\/h5>\n

Bikes may not be returned outside the flexzone away from official stations. For improper returns a fee of at least 20 \u20ac will apply automatically.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Unjust fees? What now?<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Due to slight GPS deviations, you may be charged a fee for inproper return even though you returned your bike at a station. No problem. Contact our hotline at +49 (0) 341-392 839 66<\/a> or send us a message via app with your registered mobile phone number, respective bike number and a short description of the problem. We will correct the rental.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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