How it works
Sign up for free
Registration is free of charge.
- You can sign up here through our website,
- via the nextbike smartphone app or
- at stations with a rental terminal.
Once registered, you can use all bike sharing systems operated by nextbike – worldwide!
For the registration via hotline 0341-39295389 we charge a service fee of 3 €.
How to rent a bike
In general, rental is possible via mobile app or by calling our customer hotline. You can rent up to four bikes at the same time. In order to rent a bike, simply submit the identification number of the bicycle via app or customer hotline. You will then receive a code with which you can open the bike lock.
In a few cities, such as Karlsruhe and Dresden, the bicycles are equipped with on-board computers. Moreover, there are stations with rental terminals at certain nextbike locations, including the Ruhr area and Nuremberg – simply follow the instructions on the display to rent a bike.
How to return the bike
The bicycles can be returned to official nextbike stations within the same city only. Exception: with metropolradruhr and VRNnextbike, you can pick up a bike in one city and return it to a different location within the respective scheme.
To return your bicycle, lock the bike and confirm return via app, by calling our customer service, at the station terminal or by using the on-board computer.